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Citrix receiver software
Go to top. Contents move to sidebar hide. Article Talk. Read Edit View history. More Read Edit View history. History [ edit ] Prior to Receiver, Citrix had a different client for each of its products. Retrieved 25 August CBS Interactive.
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Citrix receiver software
The Receiver Diagnostics Tool for Windows enables Administrators to collect and upload key data from citrix receiver software components of Citrix Receiver installed on Windows end points.
The information can then be shared with Citrix Technical Support using secure uploads to diagnose and troubleshoot cases. Note: CDF tracing is only supported with cktrix rights.
The user requesting CDF tracing must provide administrative credentials when prompted. Note: First time launch may generate a Windows SmartScreen prompt for additional permissions, click the Run anyway button to continue. Recejver Changing the default event log collection setting might increase the duration and size of the data capture. The report citrix receiver software is sent directly to Citrix Technical Support. An MD5 checksum test is performed to ensure your upload was successful.
Once the checksum test has completed a confirmation message is sent to the contact email address for the MyCitrix account or the associated Service Request number. This is a security measure to ensure the security of the system information gathered for Citrix support. If a newer version is available, the receivfr to the corresponding KB article page will softeare displayed in the upper right corner of the main window.
For questions or concerns contact supporttools citrix. Failed to load featured products content, Please try again. Open a citrix receiver software online for technical assistance with troubleshooting, break-fix requests, and other product issues.
Customers who viewed this article also viewed. Citrix Receiver Diagnostics Tool for Windows. Added a SHA citrix receiver software to the /9039.txt. Bug fixes. Prerequisites Microsoft. NET Framework, Version 3. Receiver for Receive versions 3. Basic Steps to Collect Diagnostic Information. Launch Receiver Diagnostics Citrix receiver software.
Start Xoftware Tracing prior читать duplicating the issue. Duplicate the issue. Stop Receiver Tracing. You can /8220.txt save the captured data locally by clicking the "SAVE" button. To discard changes or reset settings to default values use Discard or Reset. Reproduce the продолжить чтение to capture required trace information.
Узнать больше the instructions to continue the upload to CIS. To uninstall Receiver Diagnostics Tool, delete the folder created after unzipping the download. Was this page helpful? Citrix receiver software you! Sorry to hear that. Name Name is required.
Email Aoftware address is required. Close Submit. Featured Products. Get Additional Support. Open or view receivrr Open a citrix receiver software online for technical assistance with troubleshooting, break-fix requests, /7514.txt other product issues. Open or view cases online. Share this page.
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